问:告诉我,你与同事相处时遇到的问题。
答:我非常平易近人,而且易于与大部分人融洽相处。但我记得有一次,我们请了一个爱发号施令的新助手,他的态度冒犯了一位实习生。我把他叫到一旁,告诉他请求别人帮忙比命令别人去做事有效得多。不幸的是,我的意见似乎没起多大作用。但从那以后,我们在聘用新员工时都更加小心了。
免讨论与个性抵触的问题,而应把重点放在你与你的同事的职业道德的不同之处,又或者把重点放在面试官有可能强调的其他方面。例如:你可以谈谈某些人追求完美的标准没有你那么高。
Q:Tell me about a problem youve had getting along with a work associate.
A:Im pretty easygoing and tend to get along with most people. But I remember one time when we brought in a new associate who was very bossyto the point where he offended one of our interns with his attitude. I actually pulled him aside and told him that I found it more productive to ask people for help than to give orders. Unfortunately, my advice didnt seem to help much, but we were more careful when we hired new staff after that.
第九部分:解决问题的能力(1~5问)
问:你的专业技能如何成为你宝贵的财富?
答:尽管我从未想过要当作家或出版商,但我在市场推广部的大量工作都要靠良好的写作技巧和富有创意的设计才能。大学时在报社的兼职工作让我学会许多出版方面的知识,如何排版和如何写最有影响力的短句等技巧。市场推广方面的工作使我必须向图形设计师说明我的目标,以避免大量的复查工作。
描述你如何用专业技能解决问题。举个具体的例子,说明相同的技能怎样才能在不同情况或在你负责的工作中变得实用。如果你被聘用,在什么样的环境下你会发挥得最好。
Q:How have your technical skills been an asset?
A:Although I never planned on a career as a writer or publisher,much of my job in marketing has depended on good writing and creative layout skills.My parttime college job with a newspaper taught me a lot about desktop publishing,how to position something on a page effectively,and how to write short sentences with maximum impact.In all of my marketing jobs,Ive been able to explain my goals clearly to graphic designers,which has helped me avoid costly design revisions.
问:描述你运用专业技能解决问题的情形。
答:在运送部件到达目的地时总是出现裂痕。我用原料学方面的知识判断这与航运期间的存放温度有关,尽管我们的仪器都安全地存放在两端封闭的地方,但在到达目的地之前,仪器要放在无空调设备的船舱里30个小时。现在我们用另一家航运公司运送货物,我们用贴在货物上的标签显示极高或极低温度都是不允许的。
迅速向面试官说明问题,然后集中在你的专业技能如何帮你解决问题。你采取了什么行动?取得什么效果?
Qescribe a situation in which youve applied technical skills to solve a problem.
A:One of our components kept arriving at distribution points with stress cracks.My materialsscience background helped me to diagnose the problem as one of storage temperature during shipping.Although our equipment was safely stored at both end points,it had been sitting in unairconditioned cargo space for up to thirty hours before reaching its destination. We're now using a different shipping company,and we've improved our labeling on large shipments to reflect the users warning about temperature extremes.
