第八部分:管理模式与人际技巧(1~5问)
问:谈谈你所认识的卓有成就的经理、管理者,或其他处于领导位置的人。
答:我曾碰到过一位非常优秀的教授,在他给我们上新课之前,总会复习上一课的重点。他细心地观察我们的反应,我们一旦有疑惑,他就会重复所讲的内容。有时他会问些反馈性的问题“你们还有什么困难吗?”,他从来不作太多的假设,也不会让我们因为未能迅速掌握一个概念就觉得自己很愚蠢。
请谈谈一个管理者的管理模式和人际技巧。重点在建设性上,那就是他是如何工作的,而不在于他做什么类型的工作。他是如何能够取得如此骄人的成就并能得到你的赞许的?
Q:Tell me about an effective manager,supervisor,or other person in a leading role youve known.
A:The best professor I ever had always reviewed me most important points from our last class before he moved on to new material.He also watched our faces carefully and repeated information whenever he saw a blank stare.Sometimes he would just ask for feedback by saying,“What are you having difficulty with?”He never assumed too much or made us feel dumb for not grasping a concept quickly.
问:你认为哪种类型的管理模式是有成效的?
答:有些人充当教练而不是专家,我总能从他们身上学到有价值的东西。当别人有问题向我请教时,我会尽力提供帮助,就如和他一块分析推理一样,在帮助他时我也在学习,但我从来不给对方答案,我想帮他树立独立解决问题的信心更重要。这个问题与“讲讲你所认识的卓有成效的经理或管理者”很相似,举一个你个人或众所周知的领导人卓有成效的领导的例子。为什么该领导能有这么大的成就?谈谈你自己的管理模式和你与同事和领导之间的人际关系,并且谈谈你如何从你所钦佩的领导人身上学到好的习惯。
Q:What type of management style do you think is effective?
A:Ive always learned well from people who act as coaches rather than experts.When someone comes to me with a problem,I try to act as if I'm reasoning through the problem with the person,learning as I go.I never just give an answer.I want employees to develop confidence in creating answers for themselves.
问:描述一下你个人的管理方式。
答:我重复别人告诉我的东西,但我用一种有助于他们独立发现问题和找到答案的方式重新归纳它们。有时,我只是不断地提问,直到他们找到解决方法为止。这种方法,是我从一位成功从事审讯工作的律师朋友那里学来的。
谈你的管理方式和你与同事、领导之间的人际技巧。谈谈你是如何从所敬佩的领导人身上学到好的习惯。
Qescribe your personal management style.
A:I repeat what someone has told me,but I reorganize the information in a way that helps them see the problem or answer themselves.Sometimes I just ask questions until they see a clear solution.I learned this from watching a friend who's a ccessful trial lawyer.
