问:你觉得你的公司对待自己的员工如何?
答:近年来,管理部门实际上已经为优秀的员工做了很多。但是,当员工们为公司做出牺牲但却得到极少回报时,公司的努力又激起了过去的混乱。我们花大量的金钱在人力资源上,设法消除横在免税员工和非免税员工之间的屏障。假如“公司”是管理部门,管理部门正有意识地努力修补漏洞,从而公平对待员工。
主考官想看看你能否在忠于管理部门和对员工的关心之间走出一条满意的路线,尽管这个问题没有正确的答案,但你应当尽量避免对任何一方的偏袒并尽可能客观地谈论你所在公司对员工的态度和方法。随时准备给出一些反映你的公司对待员工的观点的例子。
Q:How do you feel your company treats its employees?
A:In recent years,management has really been dedicated to having a satisfied workforce.Their efforts,however,often rekindleast upheavals,when employees made sacrifices for the company and received little in return.In human resources we spend a lot of money trying to break down the walls between exempt and nonexempt employees.If“the company”is management,I would have to say management is making a conscious effort to mend fences and to do right by our employees.
问:你的顾客和客户喜欢和你一块工作吗?
答:我的客户很稳定,因此我认为三四年来顾客是很满意与我一起工作的。在广告部门中那是很不平常的事情。他们知道完全可以靠我去处理他们的生意,就像让我处理自己的生意一样。
公司的客户对你的反应好不好?你可以从一位顾客的身上给出具体的反馈信息吗?有多少客户是你的回头客?为什么你相信你留住了他们的生意?
Qid your customers or clients enjoy working with you?
A:My client base changed very little,except that billings increased,so I think thats evidence the clients were satisfied enough to stay with me for more than three years.Thats particularly unusual in the adagency business,too.They simply knew they could count on me to treat their businss as if it were my own.
第七部分:工个性与社会协调能力(11~15问)
问:在部门,你如何与同事做到相得益彰?
答:我喜欢一个人人都独立思考的、但必要时又能相互帮助的工作环境。我作为我们办公室的电脑检修员,在复核重要备忘录时,我常请求他人的帮助。我相信互相帮助是有益的。
描述你的个性、技术或上述两者是如何有助于公司的发展和完善的。什么类型的人喜欢跟你工作,并一干就是几个小时?公司的顾客或客户对你作怎样的评价?使面试官确信你的工作个性不会出意外问题。
Q:How will you complement this department?
A:I enjoy an environment in which people bounce ideas off each other and have the flexibility to ask for help when they need it.Im usually a great troubleshooter for PC problems in my office,and Im often going to ask for help proofreading important
